How to create shared mailboxes in Office 365

Today I am writing about how to create shared mailboxes in Office 365, Shared mailboxes kinds of easy for a group of people in our corporation to monitor and send email from a common account which is exist in the same, for an example info@spsolutions.com or support@spsolutions.com. When we are sending in the group replies to a message sent to the shared mailbox, the email looks like it was sent by the shared mailbox, not from the individual user.

• Sign to office 365 page with your account.
• Go to Admin Home page and select Admin on tiles option shown below:

• It will take us to Admin center, here we need to select exchange from admin centers option.

• Once we will select option as above it will take to exchange admin center page
• Here we will find many option will be available in left side of the screen, select recipient and select shared option availed tab on the top of the page.

• Now on the above page we need to select + button to create shared mailbox
• After clicking on the same, we will get new wizard for creating new shared mailbox.

Feed below details on the available page:

• Display Name: Assigned name which will display as shared.
• Email address:  Enter the email address for the shared mailbox. It's required. Just enter the email address name and select domain from available drop down.
• Users: it will provide us details about which user can send and view created shared mailbox.

• Once all done, click on save button and wait till it is getting create.
• We will verify the same shared mailbox with assigned user name which can view and send email.
• Open the Outlook and change from to created mailbox and send a test mail.

Use the Exchange Management Shell to create a shared mailbox

This is an example creates the shared mailbox for test and grants Full Access and Send on Behalf permissions for the security group. Users who are members of the security group will be granted the permissions to the mailbox.

New-Mailbox -Shared -Name "Test" -DisplayName "Test" -Alias Sales | Set-Mailbox -GrantSendOnBehalfTo psp | Add-MailboxPermission -User psp -AccessRights FullAccess -InheritanceType All

Thanks ☺